Shipping & Returns
We ship orders daily using Australia Post (the carrier) and unless specified or agreed prior, shipping labels are purchased through eBay. The eBay Shipping Program will determine the shipping fee and this is not managed or controlled by us.
Through Australia Post we can generally ship to all countries and if we are unable to ship to your delivery address, we will notify you to discuss options before cancelling your order.
We combine shipping for all cards purchased in the same order, or on the same day (within a 24 hour period):
1. Domestic (within Australia): You pay for shipping for your first card only. Shipping on the second card is free. We then provide free express shipping for any order with three (3) cards or more purchased.
2. International (outside Australia): You pay for shipping for your fist card only. Shipping on all subsequent cards is free.
We package all cards securely and they are well protected. All cards are toploaded, placed in sleeves, backed by a one touch magnetic case (where a case is shown on the listing), wrapped in bubble wrap and we use mailer boxes (not satchels) for maximum protection. So your card will be safe and secure when shipped.
We insure all our shipments as well and this is to protect mishaps in delivery and provide the ability to claim from the carrier items that are lost in transit or damaged during the shipping process.
Consistent with our Refund Policy, for all our listings and cards, we run a no return policy. This is for all purchases and is consistent with sellers of collectibles and the trading card industry in general. Under Australian Law (in which we operate), we do provide returns where the order is delivered with the item damaged, or the item is incorrect or not as described. Please note that buyers requesting returns for “change of mind”, “found better price” or general buyer’s remorse will generally have the case closed. Please request for additional information for the card where you deem necessary prior to ordering/purchase including requesting additional photos/images or condition expectations.
If a return is agreed, we will provide the return shipping label at our expense given returns are only accepted where we are at fault. See above and our refund policy if unclear.